Legal
Privacy Policy
Last updated: 19 September 2026
Canopus Innovation considers the privacy and security of personal data a very important issue. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of personal data when you use this website, and tells you about your privacy rights and how the law protects you.
We use personal data to provide and improve the website and to respond to project, career and other enquiries. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.
Controller
The controller of personal data processed through this website is:
Canopus Innovation GmbH
Am Ohlenberg 19, 64390 Erzhausen, Germany
Email: contact@canopusinnovation.com
Imprint: /legal/imprint
Definitions
- You
- The individual accessing or using the website, or the company or other legal entity on whose behalf that individual is acting.
- Company / We / Us
- Canopus Innovation GmbH, Am Ohlenberg 19, 64390 Erzhausen, Germany.
- Website / Service
- The Canopus Innovation website at https://www.canopusinnovation.com.
- Country
- Germany.
- Personal Data
- Any information that relates to an identified or identifiable individual.
- Usage Data
- Data collected automatically, generated by use of the website or from its infrastructure (for example, the duration of a page visit).
- Cookies
- Small files placed on your computer or device by a website, containing details of your browsing among other uses.
- Service Provider
- Any natural or legal person who processes data on behalf of the Company, including third parties employed to host, operate, analyse or support the website.
Personal data we collect
While using the website we may ask you to provide information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Phone number
- Company name
- Address, postal code and city
- Project details you send in a form or email
- Usage data
Usage data is collected automatically when you use the website. It may include your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on those pages, unique device identifiers and other diagnostic data. When you access the website from a mobile device we may collect the type of device, unique device ID, IP address, operating system and mobile browser.
If you receive emails from us and wish to unsubscribe, you can follow the instructions at the bottom of the email and we will remove you from that correspondence.
Children’s information
Canopus Innovation does not knowingly collect personal data from children under the age of 18. If you believe a child has provided this kind of information through the website, please contact us and we will remove it from our records.
Cookies and tracking technologies
We use cookies and similar technologies to operate the website, remember choices and, where enabled, measure how the site is used. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the website may not work as intended.
Necessary / essential cookies. Session cookies administered by us. They are essential for basic functions and security of the website. These cookies do not store personal profiles for marketing.
Cookie-notice cookies. Persistent cookies administered by us. They remember whether you have accepted the use of cookies on the website.
Functionality cookies. Persistent cookies administered by us. They can remember choices such as language preference so you do not have to re-enter them on every visit.
Where analytics are enabled, this website may use Google Analytics, a web analytics service provided by Google Ireland Limited / Google Inc. Google Analytics uses cookies to help measure and analyse how visitors use the site, including attributing sessions across devices to a pseudonymous user ID. On our behalf, Google uses this information to analyse use of the website, compile reports and provide related services. Google may transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Further information: https://www.google.com/intl/en/analytics/privacyoverview.html
Legal basis under the GDPR
We may process personal data under the following conditions:
Consent. You have given consent for processing personal data for one or more specific purposes.
Performance of a contract. The data is necessary for an agreement with you or for pre-contractual steps.
Legal obligations. Processing is necessary to comply with a legal obligation to which the Company is subject.
Vital interests. Processing is necessary to protect your vital interests or those of another natural person.
Public interest. Processing is related to a task carried out in the public interest or in the exercise of official authority.
Legitimate interests. Processing is necessary for the legitimate interests pursued by the Company, except where overridden by your interests or fundamental rights.
We will gladly help clarify the specific legal basis that applies, including whether providing personal data is a statutory or contractual requirement.
Your data-protection rights
Every user is entitled to the following rights under the GDPR, under the conditions set out in the regulation:
- The right of access — to request copies of your personal data.
- The right to rectification — to request that we correct inaccurate information or complete incomplete information.
- The right to erasure — to request that we erase your personal data, under certain conditions.
- The right to restrict processing — under certain conditions.
- The right to object to processing — under certain conditions.
- The right to data portability — to request that we transfer data we have collected to another organisation or to you, under certain conditions.
If you make a request, we have one month to respond. To exercise any of these rights, contact us using the details below.
How we use personal data
- To provide and maintain the website, including monitoring usage.
- To respond to project, career and other enquiries sent through forms or email.
- For the performance of a contract, or steps prior to entering a contract.
- To contact you by email, telephone or equivalent electronic communication about your request, contracted services or necessary security updates.
- To provide news or information about similar services you have enquired about, unless you have opted not to receive it.
- To manage your requests.
When we share personal data
- With service providers who host, operate, analyse or support the website, or who help us contact you.
- In connection with a merger, sale of assets, financing or acquisition of all or part of our business.
- With business partners where this is required to fulfil a request you have made.
- When required by law or a valid request from a public authority.
If you share information in a public area of the website, that information may be visible to other users. This website does not currently offer public user accounts or social logins.
Social media plugins and embedded content
If this website includes social media plugins (for example LinkedIn, Facebook or similar share buttons), using them sends identifiable information to the respective platform. Comments or activity arising from those plugins are not controlled or endorsed by Canopus Innovation. Persons who share our content via social plugins are not authorised to speak for Canopus Innovation.
Articles or pages may include embedded content (for example videos or images) from other websites. Embedded content behaves as if you had visited the other website. Those sites may collect data about you, use cookies, embed additional tracking and monitor your interaction with that content.
Retention
We retain personal data only as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes and enforce our agreements.
Usage data is generally retained for a shorter period, except where it is needed to strengthen security, improve the website, or where we are legally obliged to keep it longer.
International transfers
Your information is processed at the Company’s operating offices and in other places where parties involved in the processing are located. This means information may be transferred to, and maintained on, computers outside your country, including where data-protection laws differ. We take steps reasonably necessary to ensure that your data is treated securely and that no transfer takes place unless adequate safeguards are in place.
Disclosure
We may disclose personal data if we believe in good faith that it is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the website
- Protect the personal safety of users or the public
- Protect against legal liability
If the Company is involved in a merger, acquisition or asset sale, personal data may be transferred. We will provide notice before that data becomes subject to a different privacy policy.
Security
The security of your personal data is important to us. Personal information is held on secured systems and is accessible only to a limited number of persons who need that access and are required to keep it confidential. No method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security.
Links to other websites
This website may contain links to sites we do not operate. If you follow a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of third-party sites or services.
Changes
This Privacy Policy may change from time to time. You are advised to review it periodically. Changes are effective when they are posted on this page.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: contact@canopusinnovation.com
Am Ohlenberg 19, 64390 Erzhausen, Germany
Contact: /contact







